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How can you move from an interesting idea to tangible, collaborative action? The third video in the Confident Connections series provides you with two practical tools to take a great idea and make it a game changing local service.
07 Jul 2021 , 1 Min Article
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Work through this new-style module to increase your confidence in reassuring parents of children with allergies, and know what advice and products to recommend
31 May 2021 , 8 Min Module
Explore the interactive brain to learn about psychological causes of EPs
When customers come to your pharmacy with joint pain associated with osteoarthritis or joint wear and tear, it may mean they have reached the point where their quality of life is being impacted.
26 May 2021 , 14 Min Module
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Update your knowledge on indigestion with this short video and discover a new dual-action product you can recommend.
22 Mar 2021 , 3 Min Module
Update your knowledge on treating sore throat without antibiotics with this short, interactive module.
24 Aug 2020 , 10 Min Module
This short module is designed to help you have conversations with customers about Canestest and Canesbalance Bacterial Vaginosis Vaginal Gel.
19 May 2020 , 10 Min Module
Understand how omeprazole 20mg works to treat heartburn and acid reflux symptoms
27 Mar 2020 , 2 Min Module
This module highlights a new opportunity to treat heartburn and reflux in the pharmacy with Omeprazole 20mg, which is newly available for customers to purchase OTC.
22 Nov 2019 , 10 Min Module
This module will help the pharmacy team to understand erectile dysfunction and its causes, and supply Viagra Connect to male customers affected by it, where appropriate
20 Nov 2019 , 10 Min Module
How to make the most of technology and the commercial opportunites it offers.
03 Oct 2019 , 10 Min Module
Step into your customers' shoes and walk through our 3D pharmacy to learn how to maximise the impact and profitability of your pharmacy.
03 Oct 2019 , 3 Min Module
This video looks at the distinctive benefits of different combination products and how to find the right treatment option for your customer.
23 May 2019 , 7 Min Module
This training offers insights into making the most of technology and the commercial opportunities this can offer your business.
02 Apr 2019 , 8 Min Module
With NHS England advising that OTC products should no longer be prescribed to treat mild-to-moderate hayfever, pharmacy’s role in supporting sufferers is more important than ever. This module includes self-care advice and product recommendations to aid customer conversations.
09 Feb 2019 , 5 Min Module
Find out new insights into the consumers of today and explore how, by taking a customer-first approach, you can add value and help build a loyal customer base.
24 Sep 2018 , 15 Min Module