Leadership

Business environment, Leadership,

Presenting with impact

Practical tips for giving impressive presentations.

31 May 2016 , 900 Min Module

Leadership, People skills,

Feedback as a workplace tool

People management: How to give and receiving useful feedback.Â

31 May 2016 , 900 Min Module

Leadership, People skills,

Performance coaching

Learn the basics of performance orientated coaching.

31 May 2016 , 900 Min Module

Leadership, Management problem solving, People skills,

Managing poor performance

Action must be taken to tackle an employee's poor performance

31 May 2016 , 900 Min Module

Leadership, People skills,

Get results through motivation

Keep the pharmacy team motivated in just a few minutes each day

31 May 2016 , 900 Min Module

Leadership, Management problem solving, People skills,

A training plan for your community pharmacy

Keep pharmacy team training on track with a tailored plan

31 May 2016 , 900 Min Module

Leadership, People skills,

Support the personal development of staff

Look to match staff development to changing business needs

31 May 2016 , 900 Min Module

Leadership,

Inspiring leadership in pharmacy

Pharmacy needs inspirational leaders: this is how to become one

31 May 2016 , 900 Min Module

Leadership, Management problem solving, People skills,

Managing staff absenteeism

Unauthorised absence can impact on a company and must be dealt with.

31 May 2016 , 900 Min Module

Leadership, Management problem solving, People skills,

Act now to lead change

How do youÂ prepare for the process of change?

05 May 2016 , 900 Min Module

Leadership, Management problem solving,

Preparing for change

How do you keep your business going strong when undergoing periods of change?

04 Apr 2016 , 900 Min Module

Leadership, Management problem solving, People skills,

Managing difficult employees

Be clear about the standards you expect from your team, and deal with any problems promptly

04 Feb 2016 , 900 Min Module

Customer service, Leadership,

A quality MOT

How canÂ the quality of the service you offer be improved upon?

08 Dec 2015 , 900 Min Module

Leadership,

Personal resilience under pressure

The pressure you face today in community pharmacy is probably more than ever before

05 Nov 2015 , 900 Min Module

Leadership,

Leadership skills for new managers-old

Leaders exist at every stage of the management spectrum, from new managers to those leading an organisation.

01 Sep 2015 , 60 Min Module

Business environment, Leadership,

Entrepreneurship

Entrepreneurial skills can be useful across all areas of a pharmacy business.

07 Aug 2015 , 900 Min Module

Log in

Presenting with impact

Feedback as a workplace tool

Performance coaching

Managing poor performance

Get results through motivation

A training plan for your community pharmacy

Support the personal development of staff

Inspiring leadership in pharmacy

Managing staff absenteeism

Act now to lead change

Preparing for change

Managing difficult employees

A quality MOT

Personal resilience under pressure

Leadership skills for new managers-old

Entrepreneurship