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Education

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Meeting targets and objectives

Getting where you want to be doesn’t happen by accident. It needs a strategic approach, with written targets and a clear plan

01 Nov 2016 , 900 Min Module

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Flu

Colds and flu – a valuable pharmacy service

The cold and flu market is an important one for community pharmacy, with the flu service exceeding expections

01 Nov 2016 , 4 Min Article

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Oxygen: life and death

The story of Joseph Priestley, the man who discovered oxygen

26 Oct 2016 , 2 Min Article

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Allergy

Food allergy

Charles Gladwin considers the nature of food allergies and approaches to managing them

26 Oct 2016 , 900 Min Module

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Clinical services

Servicing your local community successfully

One of the challenges for services is making sure that customers know about them. Follow Warman-Freed’s journey in service delivery

26 Oct 2016 , 2 Min Article

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The next steps for community pharmacy?

The Community Pharmacy Forward View clearly articulates the sector's vision for the future. Can it be achieved?

26 Oct 2016 , 3 Min Article

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Dispensing improvement?

Richard Hough considers the legal implications of hub-and-spoke dispensing

09 Oct 2016 , 2 Min Article

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How to build customer trust

Building trust and loyalty is most often the result of sustained positive customer experiences delivered by all the pharmacy team

05 Oct 2016 , 3 Min Article

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Skin conditions

More than skin deep

Victorial Goldman rounds up the latest product and marketing news from the dry skin category

28 Sep 2016 , 3 Min Article

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Better consultation skills

Improved product knowledge and communication skills will lead to better outcomes in patient consultations 

26 Sep 2016 , 900 Min Module

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Invest for the future

With a range of market pressures, now might seem like the wrong moment invest in your pharmacy – or is it?

26 Sep 2016 , 4 Min Article

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A Guide to Change Management: delivery and review

This CPD module is about delivery and review. It explains the importance of measuring and monitoring success.

25 Sep 2016 , 900 Min Module

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Tips for selling your pharmacy

Are you considering selling your pharmacy? In this article, we answer some common questions to help sellers make an informed decision

21 Sep 2016 , 2 Min Article

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Oral health

Preventing dental caries

Approaches to consider in tackling dental caries

21 Sep 2016 , 900 Min Module

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Incontinence

The lowdown on adult incontinence

Dawn Gay gets the lowdown on adult incontinence

20 Sep 2016 , 3 Min Article

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Flu

The importance of delivering a quality flu service

Mukesh Lad highlights the importance of delivering a quality flu vaccination service and shares tips to ensure your service is up to scratch

15 Sep 2016 , 1 Min Article