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This guide will help you, as a member of the pharmacy team, to talk to patients at the pharmacy counter.
24 Oct 2023 , 5 Min Module
This video will empower you to deal with 'amber' situations, with practical advice to apply when concerns of codeine misuse are identified.
02 Oct 2023 , 5 Min Module
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This training video will support your conversations around treatment goals for EP products so you can help meet your customers’ needs
05 Jul 2023 , 3 Min Module
Learn how you can advise men on the appropriate use of Cialis Together (tadalafil 10mg) for erectile dysfunction, which is newly available OTC
30 Jun 2023 , 10 Min Module
Bust the myths around acne causes so you can recommend effective products and self-care advice
30 May 2023 , 5 Min Module
Learn why you need to view things from a different perspective, because the best way to connect with other healthcare professionals is to recognise and understand how they see things.
21 Sep 2022 , 1 Min Article
This module supports pharmacists when consulting with patients who have been prescribed Parkinson's medication for the first time.
04 May 2022 , 20 Min Module
This module supports pharmacists when consulting with patients prescribed a medicine for the first time.
16 Mar 2022 , 20 Min Module
Awareness and acceptance of bladder weakness has increased in recent years, but pharmacy staff need to be aware that many people suffer in silence.
01 Oct 2021 , 4 Min Article
How can you move from an interesting idea to tangible, collaborative action? The third video in the Confident Connections series provides you with two practical tools to take a great idea and make it a game changing local service.
07 Jul 2021 , 1 Min Article
As pressure increases and demand grows in primary care, resources are stretched and the gaps show. Community pharmacies are perfectly placed to step in and bridge those gaps and support health and wellbeing in neighbourhoods across the country.
How to make the most of technology and the commercial opportunites it offers.
03 Oct 2019 , 10 Min Module
Step into your customers' shoes and walk through our 3D pharmacy to learn how to maximise the impact and profitability of your pharmacy.
03 Oct 2019 , 3 Min Module
Find out new insights into the consumers of today and explore how, by taking a customer-first approach, you can add value and help build a loyal customer base.
24 Sep 2018 , 15 Min Module
This training offers new insights into the customers of today and explores how you and your team can adapt your sales approach to engage with customers in order to grow your business.
Learn the best way to successfully communitate with patients in your pharmacy
07 Nov 2016 , 900 Min Module