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I.T. Community pharmacy Stress Communication Listening Presentations Pre-Reg CPD Modules
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Business planning in a changing world

Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow.

16 Oct 2019 , 5 Min Module

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Property management

Repairs or improvements?

Expenses and capital expenditure are treated very differently by the taxman 

16 Oct 2019 , 2 Min Article

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Customer service

Delivering the goods, but who should pay?

What impact has the big chains charging for deliveries had on smaller pharmacies? Sasa Jankovic reports

18 Sep 2019 , 4 Min Article

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We need to talk about specials

Lifting the lid on specials - prescribing, quality and reimbursement - and dealing with the regular headlines

21 Aug 2019 , 3 Min Article

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Sustaining a culture of quality improvement

How do you promote the right culture to sustain an overall focus on quality improvement?

01 Aug 2019 , 4 Min Module

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Automation: decisions, decisions

New series: Why are community pharmacies powering up the robots? 

17 Jun 2019 , 3 Min Article

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Digital & technology

Automation: lessons from Europe

P3pharmacy crossed the channel to get a perspective on automation in community pharmacy from colleagues in France and Belgium

12 Jun 2019 , 5 Min Article

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Pharmacy automation: robots rising

Squaring the circle of increasing demand and falling margins on dispensing is prompting owners to think automation

22 May 2019 , 4 Min Article

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As the NHS goes local, does your LPC stack up?

With investment of £4.5bn going into primary care via primary care networks, PSNC has prioritised support for LPCs in 2019/20. LPCs are going to be crucial, but are they fit for purpose? 

15 May 2019 , 4 Min Article

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Business environment

Knowing me, knowing you

What makes one pharmacy different from others? Understanding consumer loyalty can help, and a net promoter score is one way to measure it 

05 Feb 2019 , 2 Min Article

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Employment

Is it tougher being a pharmacy locum?

Flexible working as a pharmacy locum an attractive proposition, but there are downsides. P3 looks at current issues

18 Jul 2018 , 4 Min Article

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10 things about ... FMD implementation

From 9 February 2019 the EU Falsified Medicines Directive will change the process of dispensing medicines in Europe. What do we know about it?

18 Jul 2018 , 2 Min Article

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Is it best to lease or buy a delivery van?

So, your pharmacy needs a new van for deliveries, but should you lease one or buy one? What’s best for your business? 

18 Jul 2018 , 1 Min Article

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Is your team ready for roll out of OTC prescribing restrictions?

Pharmacists need to be prepared for the roll-out of OTC precribing restrictions

11 Jun 2018 , 1 Min Article

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The 13 steps to GDPR – put the regulations into practice

All pharmacies should complete a Data Protection Impact Assessment (DPIA), suggests PSNC

16 May 2018 , 3 Min Article

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Legal

Get to grips with data protection

Pharmacy contractors are up against a tight deadline to ensure they comply with the General Data Protection Regulation (GDPR)

22 Mar 2018 , 4 Min Article