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Managing hay fever: help meet your customers' needs

This module will improve your hay fever knowledge, helping you to understand its impact on sufferers and recommend the right products to ease symptoms

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Treating allergies in the pharmacy

NHS England has identified mild-to-moderate hay fever and allergic rhinitis conditions as suitable for self-care. As such, Clinical Commissioning Groups may advise GPs to limit their prescriptions for the condition.4 It is also listed in the 'Choose Pharmacy' information in Wales as a common minor illness/ailment, recommending that patients receive advice and free treatment from their pharmacist.5 Therefore, you may have more customers asking for your advice.

Reflection: How many customers do you give advice to about allergies? Do you make the most of the potential market?